WARRANTY POLICY

  • All warranty claims must be filed with the manufacturer not the dealer.
  • Before a warranty claim can be filed, a trouble shooting process must be completed prior to receiving a return authorization number. Call Customer support at (626) 581-8811 to start this process.
  • After the trouble shooting process is complete, a return authorization number will be issued. After receiving all documents, your claim will be processed in the order it was received.
  • A Return Authorization number will be issued along with a return label which will be sent to the email you provided. 
  • Our warranty policy is to fix or replace within one year of purchase. Replacement helmets will be shipped once product has been received and inspected.
  • All electronic devices (e.g. Bluetooth modules, speakers, chargers) are covered under 90-day warranty policy from the date of purchase.

Holiday Hours:

December 24th     9 AM - 12 PM PST
December 25th     CLOSED

Warrantly claim form

Please fill out the following information including:
Name
Phone Number
E-Mail Address
Shipping Address
Helmet Model Name and Size

Write a detailed description describing the nature of your request.
Please upload a copy of the proof of purchase along with pictures of the helmet in regards to the warranty claim.
Also include a picture of the manufacture label inside the helmet.
‚ÄčAn employee will follow through with your claim and you will be contacted shortly.

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