
WARRANTY CLAIM
Warranty Claims
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All warranty claims must be filed with the manufacturer not the dealer.
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Before a warranty claim can be filed, a trouble shooting process must be completed prior to receiving a warranty claim number. Call Customer support at (626) 444-0107 to start this process.
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After the trouble shooting process is complete, a warranty claim number will be issued. Claims must be submitted online at in the “Contact Us” drop down menu of the website under “Warranty Claim”.
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After receiving all documents, your claim will be processed in the order it was received.
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A Return Authorization number will be issued along with a return label which will be sent to the email you provided.
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Our warranty policy is to fix or replace within one year of purchase. Replacement helmets will be shipped once product has been received and inspected.
Holiday Hours: December 24th 9am - 12pm PST
December 25th CLOSED
Information Form
Please fill out the following information including:
Name
Phone Number
E-Mail Address
Shipping Address
Helmet Model Name and Size
Write a detailed description describing the nature of your request.
Please upload a copy of the proof of purchase along with pictures of the helmet in regards to the warranty claim.
Also include a picture of the manufacture label inside the helmet.
An employee will follow through with your claim and you will be contacted shortly.