You can return your items within 30 days of your purchase. Please confirm that the fitment on your product is correct before removing the tags and sticker cling. If you purchased a helmet that does not fit, changing its liner kit may help. For more details, please don't hesitate to contact Customer Service. While we do not cover the cost of any liner kit, we are more than happy to cover the shipping.
We only accept brand new, unwashed, unworn, unused items with attached tags and sticker clings untampered, all in their original packaging. As we do not do size exchanges or store credit, all returns for fitment and other non-warranty returns are for a refund only. We also only accept returns from orders placed through this same store. We recommend contacting your dealer or retailer for return instructions if you bought your items from them.
To start a return, please click here to submit a Return Request.
- Once approved, a Return Authorization (RA) form will be emailed to you.
- Please pack the item in a separate shipping box with sufficient packaging protection and include a copy of the RA form. We are not responsible for any damage incurred during shipment due to a lack of packaging protection, and we will also not accept any returns without an RA form.
- We recommend using a carrier that supplies a tracking number. You can also ship your return through the United States Postal Service (USPS) or third-party shipping centers to help save on shipping costs.
- We reserve the right to deny any requests for a return if found to abuse the return policy.
You will receive an email once we receive your return and a refund is issued. Please allow 3-5 business days for the refund to process. The refund will be sent to the payment method on file with the original order. Note that your bank may need more time to process your refund. The refund amount is based on the item’s price at purchase, less any discounts or coupon codes used. Unless the item received is incorrect or damaged, we do not include shipping costs in the refund.